Author Archives: Tony Redmond

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About Tony Redmond

Lead author for the Office 365 for IT Pros eBook and writer about all aspects of the Office 365 ecosystem.

Office 365 support case resolved – thankfully!


On April 29, I reported the poor support experience I had received as a result of the upgrade of my Office 365 tenant domain from the Wave 14 release to Wave 15. Essentially, a support call reported on April 8 … Continue reading

Posted in Cloud, Email | Tagged , | 4 Comments

Upgrading Office 365 to Wave 15: My support experience to date


One of the great promises held out by cloud-based services is that you do not have to worry about software upgrades and other common maintenance operations as the service operators will take care of these mundane operations. In the eyes … Continue reading

Posted in Office 365 | Tagged , , | 128 Comments

Exchange 2013 Inside Out appears on Amazon


The wheels of the publishing market turn in mysterious ways. At least, their ways are mysterious to those who don’t publish books, including the authors who actually write the text. Earlier this month I let you know that O’Reilly will … Continue reading

Posted in Exchange 2013, Writing | Tagged , , | 7 Comments

Citer – good service for a change from a car hire company


Car hire companies, especially those who operate at airports, are often criticized for poor service and some pretty tacky habits, such as their desire to charge renters for a full tank of fuel when the rental commences even when the … Continue reading

Posted in Travel | Tagged , , , | 3 Comments

Exchange 2013 Inside Out: Mailbox and High Availability makes an appearance


The nice people at O’Reilly Media have posted details of book one of the two-part Exchange 2013 Inside Out set. My book covers the mailbox server and high availability while Paul Robichaux is deep in the process of writing all … Continue reading

Posted in Exchange 2013 | Tagged | 10 Comments

Exchange 2013 CU1 appears


Exchange 2013 CU1 has now appeared. My review of the new release is available on WindowsITPro.com, where I have also posted some notes on the approach needed to update mailbox servers that are members of a Database Availability Group (DAG). … Continue reading

Posted in Exchange 2013 | Tagged | 1 Comment

Exchange 2013: Stuck messages in OWA’s Drafts folder and DNS


One of the common things that OWA users notice about Exchange 2013 is that outgoing messages sometimes appear to get “stuck” in the Drafts folder. Not only do messages seem to linger in Drafts, no trace of the outbound messages … Continue reading

Posted in Exchange 2013 | Tagged , , , , , , , , , | 49 Comments

Microsoft CVP on the current state of Windows Phone and its competitors


Terry Myerson, who previously ran the Exchange development group, is now the Microsoft Corporate Vice-President (CVP) for Windows Phone. He has always had strong opinions and it came as no surprise that Terry would voice some trenchant views when he was interviewed … Continue reading

Posted in Technology | Tagged , , , | 3 Comments

Exchange 2010 SP2 RU6 “can’t delete messages” KB released


Microsoft has released KB2822208 in response to the problems that users reported where they were unable to delete messages when working with Outlook in online mode. After a great deal of hard word to investigate the possible root causes, Microsoft has determined … Continue reading

Posted in Email, Exchange, Exchange 2010, Outlook | Tagged , | Leave a comment

Exchange 2013: Using crimson events to track transaction log truncation within a DAG


Prior to Exchange 2007, transaction log truncation (removal) used to be a pretty simple affair. A successful good backup would truncate the log set or, if you used circular logging, Exchange used a small set of logs to capture transactions … Continue reading

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