Office 365 for IT Pros is intended to be a “living” book. In other words, the content we published when the book first appeared on June 1, 2016 is under constant review in light of developments that occur, typos and other issues that we find and fix, and comments that come in from readers. Depending on the demand of other work and the importance of new information, we might build new versions of the book on a daily or weekly basis.
The current version of the book is dated 24 September 2016. Updates are provided free of charge to those who bought the third edition. The exact mechanism depends on where you purchased the book.
- If you bought from ExchangeServerPro.com and registered an account, you can download free updates for (PDF and EPUB formats) the edition that you purchase from the site.
- If you buy a Kindle version from Amazon, you can download free updates from Amazon.com. You do this from the Amazon site by going to Manage Content and Devices, select the book, and click on Update Available. Amazon can sometimes be slow at making updates available through this route (they want to avoid lots of extra downloads, so they force authors to go through hoops before they release an update). If an update doesn’t show up, you might have to ask Amazon support to delete the entry in your list and get a refreshed copy of the book.
- Free updates are not available to people who receive copies distributed by third parties. We provide updated content to companies who buy from us in order that they distribute the latest available text, but we don’t have a way to reach those who receive books in this manner thereafter.
Here’s the list of the changes made to date. The number of changes across multiple chapters gives you an idea of how hard it can be to keep up with technology updates inside Office 365…
June 2-6: Changes to improve flow of book in EPUB and MOBI formats. Most of the work has occurred around PowerShell examples and the “Note” blocks.
July 15: Changed the way that note blocks are formatted to prevent some problems of characters being cut off when the EPUB version is read on iPad/iPhone. Readers who like to use the EPUB version should download the new version.
September 1: Changeover from Binary Tree to QUADROtech as the main sponsor for the book.
|24 Sept||7 (Mailboxes)||Using the Set-MailboxCalendarConfiguration cmdlet to stop Exchange creating calendar events from emailed notifications.
Rewritten section on expandable archives.
Fixed error in table 7-1 that listed shared mailboxes as having an unlimited quota.
|24 Sept||9 (Office 365 Groups)||Outlook Groups app now has an iPad version.|
|24 Sept||22 (Delve)||Analytics link in the Delve navigation bar has been changed to MyAnalytics|
|19 Sept||5 (Office 365 management)||Add reference to TechNet Gallery license reconciliation report.|
|19 Sept||9 (Office 365 Groups)||Make it clear that guest access to Office 365 Groups does not respect the SharePoint Online whitelist for domains to which sharing invitations can be sent.
Limit of 300 subscribers for a group has been lifted
New example of creating a group from a SharePoint team site
|19 Sept||19 (Reporting and Auditing)||Extra detail about Exchange admin auditing plus the addition of reasons why you’d use a third-party reporting product rather than the standard Office 365 reports.|
|14 Sept||2 (Making the decision)||Microsoft provided the Q2 2016 SLA data for Office 365.|
|14 Sept||9 (Office 365 Groups)||Ability to control issuing of AAD sharing invitations to external users now in Office 365 Admin Center|
|12 Sept||9 (Office 365 Groups)||Section added to describe the support for external guest user to Office 365 Groups.|
|12 Sept||10 (Planner)||Explain that guest access for Groups does not yet mean that the same access is available for Plans. Also note that changing a plan type from private to public can have unexpected consequences.|
|12 Sept||12 (Addressing)||Note that Exchange Online supports a maximum of 100 proxy addresses for a mailbox (the actual limit is higher). [Updated also on 24 Sept]|
|12 Sept||14 (Mail Flow)||Additional notes on S/MIME and Safe Links|
|12 Sept||16 (Retention)||Explain why the recoverable item quota is often exceeded.|
|7 Sept||5 (Managing Office 365)||Note about #EXT# accounts found in Azure Active Directory and whether or not they can be deleted.|
|7 Sept||7 (Mailboxes)||Introduction of Restore user mailboxes walkthrough.|
|7 Sept||14 (Mail Flow)||Additional information about spoof intelligence available through the Security and Compliance Center.|
|7 Sept||18 (Protection Center)||1. Note that it’s possible to export all the contents of a mailbox to a PST through a content search (mimic on-premises New-MailboxExportRequest)
2. Export of multiple searches in an eDiscovery case can now be done at one time.
3. Introduction of the special “all case content” search for eDiscovery cases.
|7 Sept||19 (Reporting and Auditing)||New audit event sources (Sway, eDiscovery, Power BI)|
|1 Sept||2 (Making the decision)||More detail about the number of TCP/IP sessions that users can consume when connecting to Office 365 services|
|1 Sept||4 (Migration)||Inclusion of pointer to free eBook about PST migration that’s available from QUADROtech.|
|1 Sept||4 (Migration)||Addition of section covering the import of legacy email archives to Office 365.|
|1 Sept||9 (Office 365 Groups)||Groups will now have a SharePoint team site and the maximum size of a site collection is now 25 TB.|
|1 Sept||16 (Retention)||Clarification of what happens when a retention tag is updated.|
|1 Sept||22 (Delve)||Mention that anonymized data from five active users is required before Delve Analytics shows company averages to users.|
|1 Sept||23 (Doing more)||Maximum size of SharePoint site collection is now 25 TB. Office 365 Groups now have a default team site.|
|1 Sep||24 (Sponsor chapter)||Replacement of sponsor content provided by Binary Tree with content provided by QUADROtech, our new sponsor.|
|26 Aug||16 (Clients)||New architecture for the Outlook for iOS and Android apps plus removal of section covering BlackBerry services, which are being deprecated inside Office 365.|
|26 Aug||22 (Delve)||New Delve UI for cards and document views replaced old content.|
|22 Aug||4 (Migration)||Clarify that the Office 365 import service applies retention holds to mailboxes that are targets for data imports.|
|22 Aug||9 (Office 365 Groups)||The More menu item in the OWA interface now links to Planner.|
|22 Aug||10 (Planner)||The More menu item in the OWA interface now links to Planner.|
|17 Aug||19 (Reports and Auditing)||Clarify some elements of mailbox auditing.|
|15 Aug||18 (Security and Compliance)||New permissions available for the role groups used for the Security and Compliance Center.|
|15 Aug||19 (Reports and Auditing)||Note about PowerShell access to activity alerts (Get-ActivityAlert etc.)|
|15 Aug||23 (Doing more)||Versioning of OneDrive and SPO libraries can offer a solution against ransomware and other virus attacks.|
|10 Aug||18 (Security and Compliance)||It’s now possible to export content search results from Exchange mailboxes to individual MSG files. Section updated to reflect this and the addition of an option to export just the search reports.|
|10 Aug||19 (Reporting and Auditing)||Section on Activity Alerts added.|
|5 Aug||7 (Mailboxes)||Emphasize that archive mailboxes cannot be used to store information originating from multiple users.|
|5 Aug||9 (Office 365 Groups)||Option to convert a distribution group to an Office 365 Group is now available in the EAC.|
|5 Aug||17 (eDiscovery)||Note that a maximum of ten journal rules can be configured for an Office 365 tenant.|
|5 Aug||23 (Doing more)||You can now add people information to an uploaded video in Office 365 Video.|
|2 Aug||8 (Managing other mail-enabled objects)||Note that applying a distribution group naming policy for Office 365 will cause groups synchronized from on-premises to be stamped with new names (according to the policy).|
|2 Aug||9 (Office 365 Groups)||Emphasize that it is best practice to make a sensitive group private to avoid any chance of documents being unearthed by Delve.|
|2 Aug||13 (Hybrid recipients)||Note about the distribution group naming policy.|
|2 Aug||15 (Clients)||Added information about ActiveSync protocol v16.1. Added new mobile device authentication section to call out the preview availability of certificate-based authentication for Exchange Online. Updated information about the migration from AWS to Azure-hosted services Outlook for iOS and Android. Added section introducing Microsoft Intune, and the decision around choosing standalone Intune or a hybrid MDM model by integrating Intune with SCCM.|
|28 July||3 (Identities and authentication)||Change in the way that UPNs are synchronized for accounts that have Office 365 licenses assigned.|
|28 July||11 (Public Folders)||Clarification about Outlook 2016 for Mac access to public folders.|
|28 July||22 (Delve)||The Delve Analytics add-in app for Outlook is now automatically deployed when user accounts are enabled for Delve Analytics.|
|28 July||23 (Doing more)||Mention that the Focused Inbox will replace the Clutter feature eventually.|
|26 July||9 (Office 365 Groups)||Added section about how to check for obsolete groups.|
|26 July||19 (Auditing and Reporting)||New parameters for the Search-UnifiedAuditLog cmdlet mean that you don’t have to use the ConvertFrom-JSon cmdlet to read the audit data any more. Code examples updated.|
|22 July||6 (Hybrid connections)||Introduction of the minimal configuration for a hybrid connection mandated rewrites of several sections.|
|22 July||9 (Office 365 Groups)||Updated to reflect fact that Office 365 Groups can now be managed through the Exchange Online Admin Center. Also updates in section about migrating distribution groups to Office 365 Groups to provide additional examples.|
|20 July||1 (Introduction)||Added note about Microsoft’s assertion that 40% of enterprise Office 365 tenants use EMS. Also updated section on the commercial success of Office 365 following Microsoft’s FY16 Q4 results.|
|20 July||7 (Managing mailboxes)||Note that the use of the last name, first name convention for display names can end up with seemingly odd initials in Office 365 avatars.|
|20 July||20 (IRM)||Add section covering the preview of Azure Information Protection.|
|20 July||21 (DLP)||Add note that the OneDrive for Business mobile apps can now display DLP policy tips.|
|20 July||23 (Doing more)||1. News that the Yammer-based Office 365 Network is being replaced by network.office.,com.
2. Microsoft Stream will eventually merge with Office 365 Video and provide that service to tenants.
|13 July||1 (Introduction)||Add more information about Office 365 plans.|
|13 July||5 (Managing Office 365)||Updated section on Message Center including new version of Figure 5-11 to show off new icons. Figure 5-12 updated with a more interesting example.|
|13 July||18 (Security and Compliance)||Updated description of content searches to reflect introduction of “Search everywhere” option. Also additional detail about re-establishing holds after a closed eDiscovery case is reopened.|
|13 July||22 (Delve)||New version of the Delve Analytics Outlook add-in app released. Figures and text updated.|
|9 July||8 (Mail-enabled objects)||Rewrote section of group naming policy to clarify how the properties are used.|
|9 July||13 (Hybrid Recipients)||Remove erroneous $True value passed to AutoComplete parameter in PowerShell example of creating a migration batch|
|9-July||20 (IRM)||Clarify what happens when protected messages cannot be indexed.|
|4 July||8 (Mail-enabled objects)||Rewrote section on Email redirection for better clarity and to reflect recent changes in how the Email Forwarding option is handled by the Office 365 Admin Center.|
|1 July||9 (Office 365 Groups)||Clarify why a limit exists for the number of groups that a single user can create.|
|30 June||7 (Managing mailboxes)||Using MAPI/HTTP endpoint to find the current location of a mailbox|
|30 June||19 (Reporting and auditing)||Expanded discussion about the Office 365 Unified Auditing system.|
|28 June||20 (IRM)||Added section about using IRM usage logs to track how people use IRM within a tenant.|
|24 June||1 (Introduction)||Add new section to summarize the benefits of Azure Active Directory Premium licenses to Office 365 tenants|
|24 June||3 (Identities)||Minor updates based on change made to Chapter 1.|
|24 June||9 (Office 365 Groups)||Rewrote section on the cost of dynamic Office 365 Groups because some of the information is now in Chapter 1.|
|23 June||9 (Office 365 Groups)||Updated Figure 9-10 to show new @All capability in use and rewrote surrounding text to explain its use.|
|22 June||14 (Mail Flow)||Emphasize point that new mail hygiene features will show up in the Security and Compliance Center rather than EAC.|
|22 June||18 (Security and Compliance)||Note that audit and other reports documents made available to tenants through the Service Assurance section of the SCC are covered by Microsoft non-disclosure.|
|21 June||1 (Introduction)||Rewritten note about customizing the App Launcher to take account of coverage of custom tiles and other methods in Chapter 5.|
|21 June||5 (Managing Office 365)||Expanded coverage of custom tiles and the other methods available to introduce Apps to the My Apps options for users and thereafter to be pinned to the App Launcher.|
|20 June||4 (Migrating to Office 365)||Rewritten section about checking calendar delegates.|
|20 June||5 (Managing Office 365)||New Figure 5-4 inserted to reflect new UI for the Office 365 Admin app (on iOS).|
|20 June||10 (Planner)||Add note that you can assign a task to a user by dragging icon onto the task.|
|20 June||13 (Hybrid recipients)||New section “The New-RemoteMailbox cmdlet and the ExchangeGUID”|
|20 June||14 (Mail flow)||Updated anti-spam and anti-malware sections to reflect options now available in the Security & Compliance Center|
|18 June||5 (Managing Office 365)||Describe the meaning of the warning status returned by the Get-MsolAccountSku cmdlet.|
|18 June||9 (Office 365 Groups)||Expanded section on Mobile Office 365 Groups following availability of updated mobile apps|
|17 June||8 (Mail-enabled recipients)||Note about deciding whether to use shared mailboxes and Office 365 Groups.|
|17 June||20 (IRM)||Fixed incorrect information about how to find the link to manage IRM in the new Office 365 Admin Center,|
|17 June||23 (Doing more)||Note that an individual sway can have up to ten co-authors.|
|16 June||14 (Mail Flow)||Note that message hygiene features now show up in the Security Policies section of the Security and Compliance Center. Also fixed a weird Word formatting problem that prevented the chapter heading showing up properly in the PDF.|
|16 June||18 (Security and Compliance)||Describe the message hygiene options that are now available under Security Policies.|
|16 June||19 (Reporting and Auditing)||Include fact that Advanced Office 365 Security makes up to six months of tenant data available.|
|16 June||23 (Doing more)||Emphasizing point about Office 365 Video that a restriction (being fixed) limits channels to 5,000 videos. When fully deployed, the fix allows up to 20,000 videos per channel.|
|15 June||9 (Office 365 Groups)||Outlook 2016 (build 16.0.6741.2048) introduced some new options into the ribbon, including the “Browse Groups” option, which delivers the same functionality as “Discover” Groups in OWA. Other minor updates, including stressing the point that using a group to build out the membership of a new group is a one-time operation.|
|15 June||12 (Addressing)||Office 365 Groups don’t support the WindowsEmailAddress property, but they do support PrimarySmtpAddress.|
|15 June||18 (Security and Compliance)||New Audited Controls option added to the Service Assurance menu of the dashboard. Also, added note that inactive mailboxes are not currently supported by content searches.|
|15 June||19 (Reporting and Auditing)||Added note that the Azure Active Directory Premium license is required for some interesting passport events reports.|
|14 June||8 (Mail-enabled recipients)||Updated and clarified example of using the Get-MailboxPermission cmdlet to retrieve the permissions that exist on a shared mailbox. Added some code examples showing how to retrieve permissions.|
|14-June||23 (Doing more)||Maximum file size for video uploads to Sway specified|
|13 June||5 (Managing Office 365)||Additional clarification and expanded advice about how to manage Office 365 licenses with PowerShell.|
|13 June||9 (Office 365 Groups)||Figure 9-4 refreshed to show new UI for group document libraries including link to conversations in top right-hand corner.|
|13 June||9 (Office 365 Groups)||Addition of text covering the Usage Guidelines and Classification List settings that can be set in the AAD policy governing the creation of new Office 365 Groups.|
|13 June||15 (Clients)||Clarification about Outlook releases following reader feedback.|
|13 June||Introduction||Fixed formatting problem that caused the Legal Bits not to be displayed in the EPUB version.|
|13 June||10 (Planner)||Completed updating of all text to reflect change of official name to “Microsoft Planner”. Also updated text of section about using PowerShell to manage Planner licenses.|
|9 June||5 (Managing Office 365)||Rewrote Custom Help section to reflect new UI now available in the Office 365 Admin Center. Figures updated for new UI.|
|9 June||15 (Clients)||New Email Apps section available when editing user properties in the Office 365 Admin Center allows email protocols to be enabled and disabled. New figure inserted.|
|9 June||22 (Delve)||Beta version of Delve UWP app available in Windows app store. Section renamed from “Mobile Delve” to “Other Delve apps” and new text about UMP app and screen shot inserted.|
|6 June||9 (Office 365 Groups)||Addition of new section to explain how to use the AAD policy to govern how users can create new Office 365 Groups together with the knock-on changes to text about applications that can create Office 365 Groups. Subsequent update of text (June 9) when clarifications became available from Microsoft|
|8 June||20 (IRM)||Expansion of details about what Exchange Online features do not work when BYOK is used with AAD RMS.|
|8 June||2 (Moving to the Cloud)||Update of reference in Table 2-1 about Exchange Online and BYOK to point to Chapter 20|
|8-June||21 (Data Loss Prevention)||Minor typos updated after technical edit pass.|
|7 June||9 (Office 365 Groups)||Addition of section covering the Compliance Features available in Office 365 that work for Office 365 Groups.|
|6-June||9 (Office 365 Groups)||Modification of text covering how to use the “old” OWA Mailbox Policy to govern user creation of new groups.|
|6 June||10 (Planner)||General availability of Microsoft Planner announced and addition of section explaining how to assign licenses for Planner to user accounts and how to use PowerShell to disable Planner if required.|