Office 365 for IT Pros (3rd edition) – Change Log for Updates

Office 365 for IT Pros is intended to be a “living” book. In other words, the content we published when the book first appeared on June 1, 2016 is under constant review in light of developments that occur, typos and other issues that we find and fix, and comments that come in from readers. Depending on the demand of other work and the importance of new information, we might build new versions of the book more quickly. The typical cadence is a weekly build (on Sunday). It can take up to a day for new files to appear in Amazon for the Kindle version, which is why we date the files for Monday.


Viewing the date that the book was updated (EPUB version)

The current version of the book is dated 25 May 2017. Updates are provided free of charge to those who bought the third edition. The exact mechanism depends on where you purchased the book.

  • If you buy from (the new name for and registered an account with that site, you can download free updates (PDF and EPUB formats) for the edition that you purchase from the site.
  • If you buy a Kindle version from Amazon, you can download free updates from You do this from the Amazon site by going to Manage Content and Devices, select the book, and click on Update Available. Amazon can sometimes be slow at making updates available through this route (they want to avoid lots of extra downloads, so they force authors to go through hoops before they release an update). If an update doesn’t show up, you might have to ask Amazon support to delete the entry in your list and get a refreshed copy of the book.
  • Free updates are not available to people who receive copies distributed by third parties. We provide updated content to companies who buy from us in order that they distribute the latest available text, but we don’t have a way to reach those who receive books in this manner thereafter.

Here’s the list of the changes made to date. The number of changes across multiple chapters gives you an idea of how hard it can be to keep up with technology updates inside Office 365… To date, we have released the equivalent of an additional book (> 150 pages) through updates. It’s just part of living with change inside Office 365.

Chronological updates

Date Chapter Change
25 May 1 (Introduction) New graphic for Figure 1-3 with Planner app included.
25 May 9 (Groups) Outlook 2016 has some updated dialogs used when creating Groups.

Correction in PowerShell example for policy controlling the creation of groups.

25 May 10 (Teams and Planner) iOS mobile app for Planner released on May 19.
25 May 19 (Reporting) Power BI Content Pack for Office 365 is now in public preview.
25 May 23 (Doing More) Skype for Business integration with OWA has changed a little, so we updated the description. In addition, the comparison of Yammer, Teams, and Outlook groups is updated. Also, noted that Skype for Business meetings can be scheduled with the Outlook for iOS and Android clients.
15 May 9 (Groups) Actionable messages are now out of preview.
15 May 10 (Teams and Planner) New screenshot for Office 365 Admin options for Teams.
15 May 18 (Security and Compliance) Supervision Policies are now generally available and replace the Supervisory Review Policies described in this chapter. We will cover the new policies in detail in the fourth edition of Office 365 for IT Pros. When going through the chapter to note this change, we also took the opportunity to fix some small errors that we found.
8 May 1 (Introduction) Removed some obsolete text.
8 May 2 (Making the move) Emphasized that Microsoft ceased support for Exchange 2007 in April 2017.
8 May 9 (Groups) Description of how the Outlook apps support Groups.
8 May 10 (Teams and Planner) Added detail of support for the To-Do app.
8 May 18 (SCC) Rewritten section covering content searches.
8 May 21 (DLP) Unified DLP policies can now exclude SharePoint and OneDrive sites from processing.
1 May 1 (Introduction) Microsoft Q3 FY17 results say that there are now 100 million monthly active users.
1 May 7 (Mailboxes) Focused Inbox available to some builds of Outlook 2016 for Windows.
1 May 10 (Teams and Planner) Teams supports the capture of chats to mailboxes so that they can be included in content searches.
1 May 16 (Retention) You can update mailbox plans to change the retention policy assigned to new mailboxes. Other updates and corrections.
1 May 18 (SCC) You can now add inactive mailboxes to content searches.
24 April 1 (Introduction) South Korean Office 365 datacenters now in operation. Also, the release of To-Do to join the set of Office 365 mobile apps.
24 April 2 (Making the decision) Link to Microsoft GDPR site included.
24 April 9 (Office 365 Groups) Outlook apps for iOS and Android are due to replace the Outlook Groups app, which will still be available for Windows 10 Mobile.
24 April 10 (Teams and Planner) Release of the preview of the Wunderkind replacement app for personal task management (To-Do).
24 April 18 (SCC) Inclusion of text about search permission filters. Also, removal of obsolete content about preservation policies (now replaced by Office 365 retention policies).
24 April 21 (DLP) Unified DLP policies now support the creation of custom sensitive data types.
24 April 23 (Doing more) Notes on recent updates for Sway.
17 April 7 (Mailboxes) Inclusion of information about registry settings that can be used to control the Outlook 2016 synchronization slider.
17 April 16 (Retention) Several changes following the introduction of Office 365 retention policies in the Security and Compliance Center, including the removal of some obsolete material.
17 April 20 (IRM) Note that IRM is not fully supported in the Office 365 Germany and China datacenters.
10 April 1 (Introduction) New Office 365 Enterprise K1 plan details.
10 April 7 (Mailboxes) PowerShell support is now available for sweep rules.
10 April 10 (Planner and Teams) Kiosk plans now support access to Teams.
10 April 11 (Public folders) Office 365 retention plans support public folders. However, they do not support classification labels.
10 April 16 (Retention) Note that Office 365 Retention Policies are now available through the Security and Compliance Center and that these will eventually replace Exchange retention policies for some tenants.
10 April 18 (SCC) You can now customize the layout of the Security and Compliance Center console. Also, the Classifications tab is used to access the options to create and manage labels used to classify content. Finally, a note that preservation policies are now replaced by Office 365 retention policies.
3 April 7 (Mailboxes) Include information about how to keep copies of delegate-sent emails in user mailboxes.
3 April 9 (Groups) Add section about how to recover Office 365 Groups.
3 April 10 (Planner and Teams) Remove references to no soft-delete capability for Office 365 Groups, because it’s now available! In addition, you can now assign tasks to multiple people.
27 March 7 (Mailboxes) Fix typo in section about expandable archives.
27 March 9 (Groups) New “invite others” option (to a group) added to OWA.
27 March 10 (Planner and Teams) From March 21, Teams is rolling out to Office 365 education tenants.
27 March 16 (Retention) Clarification about the processing of the Deleted Items retention tag. Also, rewrote the section about retention policies and clients to reflect current UIs.
27 March 19 (Reporting and Auditing) Rewrote and moved some sections around for greater clarity and to remove some obsolete material. Fixed some typos too!
20 March 7 (Mailboxes) Updated information about expandable archives.
20 March 10 (Planner and Teams) Updated script for license assignment (for Planner). Also, added extra information following the General Availability of Teams on March 14.
20 March 21 (DLP) General availability of the Unified DLP policies in the Security and Compliance Center – new text and description.
20 March 22 (Delve) Several screen figures refreshed to reflect current UI of MyAnalytics. Some typos fixed. New text for analytics snapshot.
13 March 7 (Mailboxes) Microsoft has resumed the roll-out of expandable archives across all Office 365 Datacenter regions.
13 March 9 (Groups) Add note about saving email attachments into the document libraries for Office 365 Groups.
13 March 10 (Planner and Teams) Teams reaches General Availability on March 14, so text adjusted to reflect the new status.
13 March 18 (Security and Compliance) Reporting dashboard now available.
13 March 22 (Delve) New UI for the MyAnalytics Outlook/OWA add-in app.
13 March 23 (Doing more) Extra commentary about cloudy attachments and OneDrive for Business. Some typos fixed. Updated section comparing Teams to Yammer Groups and Office 365 Groups.
6 March 2 (Making the decision) SLA information for Q4 2016 now available.
6 March 5 (Managing Office 365) Updated link to the Office 365 Adoption content pack.
6 March 6 (Hybrid Connections) Fixed several typos in the text.
6 March 9 (Groups) New access controls for group-enabled SharePoint team sites (modern team sites). Change in how copies of messages sent to groups are available to users.
6 March 15 (Clients) Multiple instances of “enrolment” changed to “enrollment”.
6 March 16 (Retention) Minor wording changes and corrections.
6 March 17 (eDiscovery) Minor wording changes and corrections.
6 March 18 (Security & Compliance Center) Minor wording changes.
6 March 19 (Reporting) Section covering the Office 365 Adoption content pack for Power BI.
6 March 22 (Delve) Updated description of Delve intelligent search. Plus fixed typos and adjusted wording to clarify and expand in some sections.
27 Feb 1 (Introduction) Updated 1-1 Map to include German datacenters. Many other small wording changes. Some corrected links.
27 Feb 2 (Making the decision) Corrected several minor errors, including some broken hyperlinks and misplaced words.
27 Feb 6 (Hybrid connections) Erroneous reference to chapter 5 (shown as 6) replaced.
27 Feb 8 (Mail enabled objects) Some rewriting of text about distribution groups to clarify topics.
27 Feb 9 (Office 365 Groups) Several minor errors (typos) corrected in text and two coding errors corrected in PowerShell examples.
27 Feb 11 (Public folders) Removed obsolete material.
27 Feb 13 (Hybrid recipients) Minor corrections.
27 Feb 20 (IRM) Updated text for super users and to emphasize that users need the correct licenses to update protected content.
27 Feb 23 (Doing more) Minor corrections.
20 Feb 1 (Introduction) Amended text covering how uses the Office 365 infrastructure.
20 Feb 8 (Other mail enabled objects) Note that Microsoft really wants tenants to create new Office 365 Groups instead of traditional distribution groups and how they have changed the EAC UI to nudge admins along the path.
20 Feb 9 (Groups) Hidden group membership is supported, but only if you create a group with PowerShell (New-UnifiedGroup). But you cannot change the membership visibility afterwards.
20 Feb 12 (Addressing)) Minor corrections and clarifications.
20 Feb 22 (Delve) Delve search updated to incorporate intelligence from Office Graph.
13 Feb 1 (Introduction) New format for Office 365 Roadmap.
13 Feb 3 (Identities) Section added on how to manage user access to Office 365 tenants.
13 Feb 5 (Managing Office 365) Changes to the description about the Service Health Dashboard.
13 Feb 9 (Groups) Set-UnifiedGroup parameter to hide the membership of a group no longer available. In addition, noted that the Outlook for Mac 2016 client is going into preview with Office 365 Groups support.
13 Feb 20 (IRM) Unified Azure Information Protection client is now available.
13 Feb 23 (Doing More) OneDrive for Business Admin console is now generally available and accessible through the Office 365 Admin Center.
6 Feb 1 (Introduction) Guidance from Microsoft that changes shown in the Message Center are authoritative for a tenant; the roadmap is general guidance.
6 Feb 7 (Mailboxes) Exchange Online now includes an archive folder in its default set.
6 Feb 9 (Groups) Added content explaining how to modify sharing behavior for a site to permit sharing of files with people who are not guest users.
6 Feb 22 (Delve) Mention the importance of the Search Foundation to Delve.
6 Feb 23 (Doing more) Mention script that can disable Sync button for document libraries and prevent users synchronizing from those libraries.
30 Jan 1 (Introduction) German Office 365 datacenters began to deliver service on January 24, 2017.
30 Jan 2 (Making the decision) Slight changing in wording from Microsoft about tenant ownership of data,
30 Jan 4 (Migration) Adjusted availability for the Office 365 Import Service.
30 Jan 5 (Managing Office 365) A tenant can ask for a weekly email digest of message center updates to be sent to up to three tenant administrators (or other email addresses)
30 Jan 7 (Managing mailboxes) New deployment schedule for Outlook clients to support the Focused Inbox feature.
30 Jan 8 (Mail-enabled objects) Adjusting the recipient filters for dynamic distribution groups created some time ago – and how to exclude external guest users from these filters. In addition, some extra detail is provided in the section covering how to prevent users being able to create email distribution groups.
30 Jan 9 (Office 365 Groups) Rewrote section on creating a new Office 365 Group from the Office 365 Admin Center to clarify and expand the content. Also, reflect the general availability of the new OneDrive for Business synchronization client from January 24. Added section showing how to remove a user from membership of all groups in a tenant. Finally, the EAC now supports the GUI to allow the Send As and Send On Behalf Of permissions to an Office 365 Group.
30 Jan 15 (Managing Clients) Office 2013 ProPlus support ends on February 28, 2017.
30 Jan 17 (eDiscovery) January 25 announcement that Microsoft will block creation of new workload-specific eDiscovery searches and holds from July 1 2017
30 Jan 18 (Security & Compliance) Content searches take over from workload-specific searches from July 1, 2017.
30 Jan 23 (Doing more) Update text for the general availability of the new OneDrive for Business synchronization client from January 24. Also, add note about cached credentials that might interfere with OneDrive synchronization. Rewrote section on SharePoint sites.
23 Jan 1 (Introduction) Applications previously available for enterprise customers are now available for U.S. government customers.
23 Jan 2 (Making the decision) Note about issue for Chrome browsers when SharePoint sites were deemed insecure.
23 Jan 3 (Identities) Be specific that the Office 365 Admin Center edit account option can change the UPN for an account (recent changes make it work slightly differently)
23 Jan 5 (Managing Office 365) Details provided about how to manage the StaffHub application.
23 Jan 7 (Managing mailboxes) Clarification about what Exchange Online plans have 100 GB mailbox quotas.
23 Jan 9 (Office 365 Groups) Minor clarifications about creating a connector for a group. New OWA behavior for deleting conversations and replies within conversations. OWA can now include the contents of group mailboxes in its searches. Added text about using Groups with Skype for Business.
23 Jan 10 (Group-enabled apps) Disabling Skype for Business notifications within Teams. Also, Teams can now be licensed to individual users.
16 Jan 1 (Introduction) Rewrote part of Mobile Office 365 section. Included StaffHub in the list of mobile apps.
16 Jan 5 (Managing Office 365) Inserted information about the update to AvePoint DocAve backup software to provide support for Outlook groups. Also, fix some irritating “reference source not found” problems.
16 Jan 7 (Mailboxes) Note about the OWA Undo Send feature.
16 Jan 9 (Office 365 Groups) What to do if an external guest user object does not work. Also, changing site information and access for group members.
16 Jan 10 (Group-enabled apps) Changed title of the chapter to accommodate the inclusion of new material about the StaffHub application. Reordered and reorganized content.
16 Jan 13 (Hybrid recipients) Updated guidance on how to handle Office 365 Groups in a hybrid environment.
16 Jan 18 (Security and Compliance Center) New section added describing how to use PowerShell to manage the components of eDiscovery cases. Also, add a reference to a Microsoft white paper that describes how their litigation department uses Office 365 eDiscovery. Finally, fix some bugs in the description of SRPs.
9 Jan 5 (Managing Office 365) Addition of the Secure Score service. Update for custom tiles to use the new-style App Launcher.
9 Jan 9 (Groups) The introduction of Yammer-based Office 365 Groups means that Groups is now more of a service than an application. The text in the chapter is adjusted to make this point and to clarify when referring to Outlook Groups, which use Exchange to hold their discussions.
9 Jan 20 (Rights Management) Small adjustments to text published on 3 Jan.
9 Jan 23 (Doing More) Update of text covering Yammer in line with Chapter 9.
3 Jan 1 (Introduction) Addition of the Authenticator app as one of the mobile apps useful in an Office 365 environment.
3 Jan 10 (Planner and Teams) Inclusion of additional material relating to Microsoft Teams.
3 Jan 20 (Rights Management) General refresh and removal of obsolete material across the chapter.
21 Dec 5 (Managing Office 365) Rewrite to include all of the various ways to manage different Office 365 workloads via PowerShell.
21 Dec 7 (Managing mailboxes) Addition of call-out to discuss the different methods of adding autosignatures.
21 Dec 9 (Office 365 Groups) Microsoft has removed the email settings option from the Groups menu (first release) to redo the language and make it consistent across clients.
17 Dec 1 (Introduction) Removed section on backup for Exchange Online.
17 Dec 5 (Managing Office 365) Added section on Office 365 backups. This replaces commentary on this topic in several chapters. Also added information on how account-only mobile device wipes occur.
17 Dec 7 (Managing mailboxes) Microsoft is increasing the default mailbox quota from 50 GB to 100 GB for the Office 365 E3 and E5 plans. Also comments about the new calendar sharing model that is being rolled out inside Office 365.
17 Dec 9 (Office 365 Groups) Removed section on backup for Office 365 Groups.
17 Dec 22 (Delve) MyAnalytics now records details of interaction with external users. Text rewritten as required.
17 Dec 23 (Doing more) Removed section on backup for SharePoint Online. Launch of the preview version of the OneDrive for Business console. Rewritten comparison of the collaboration platform choice between Groups, Yammer, and Teams.
10 Dec 9 (Office 365 Groups) New example provided of how to use an Office 365 Group with the Incoming Webhook connector.
10 Dec 10 (Planner and Teams) Additional information provided about Microsoft Teams.
10 Oct 18 (Security and Compliance) Changes to the layout of options in the Security and Compliance Centre.
10 Dec 19 (Reporting and Auditing) Section on Activity Alerts rewritten and expanded with PowerShell examples.
10 Dec 23 (Doing more) Obsolete material removed. Some changes made to the description of OneDrive for Business. Description of how Yammer Groups use the Office 365 Groups service added.
3 Dec 2 (Making the change) Addition of link to Microsoft publication telling how they handle security incidents inside Office 365.
3 Dec 13 (Hybrid recipients) Guidance about the clash between mail contacts and guest users for Office 365 Groups.
3 Dec 19 (Reporting and Auditing) Obsolete material removed and Office 365 audit log information refreshed.
3 Dec 21 (DLP) Section on DLP for SharePoint Online replaced by new section covering Unified DLP policies as these are now live across Office 365.
26 Nov 1 (Introduction) Added Teams to the list of mobile apps available for Office 365. Updated Figure 1-2. Changed text for Office 365 Roadmap to reflect that Change Alerts is now in the Microsoft Technical Network (this change happened a long time ago, it just took us time to realize it). New section added to describe Office 365 service families and their relationships to plans.
26 Nov 2 (Making the change) Added link to Microsoft page describing network endpoints for Office 365. Also added SLA result for Q3 2016.
26 Nov 9 (Groups) Rewrote text about editing team site home page for a group. Also inserted new text to cover the three kinds of Groups now available within Office 365.
26 Nov 14 (Mail flow) Safety tips are now deployed across Office 365.
26 Nov 16 (Retention) Clarification about what needs to be done to export and import retention policies and tags from an on-premises Exchange organization.
19 Nov 7 (Mailboxes) Clarification that the Focused Inbox feature will not be available to the MSI version of Outlook 2016.
19 Nov 9 (Groups) Clarification that dynamic Office 365 Groups cannot be used for Teams and Planner
19 Nov 10 (Plans and Teams) Additional information provided about both Microsoft Planner and Microsoft Teams
19 Nov 22 (Delve) Additional information provided about Office Graph and the way that it is used inside Office 365 applications. The Infopedia section has now been removed because Microsoft shows no inclination to deliver this portal and the section on Delve blogs has been rewritten to reflect this situation. Also, the section on Delve profiles was updated.
19 Nov 23 (Doing More) Added instructions for how to embed Office 365 videos into web pages, including the home page of a SharePoint team site.
12 Nov 1 (Introduction) Minor changes in sections covering Exchange Online and First Release.
12 Nov 2 (Making the change) Addition of reference to Office 365 tenant isolation document.
12 Nov 9 (Groups) Information about Microsoft Teams added.
12 Nov 10 (Planner) Chapter expanded to add information about Microsoft Teams.
12 Nov 22 (Delve) Additional information about Office Graph.
12 Nov 23 (Doing more) Information about SharePoint Online admin setting to control the types of sites that users can create. Update of section about collaboration to replace site mailboxes with Microsoft Teams in table comparing Teams, Groups, and Yammer.
5 Nov 9 (Office 365 Groups) Addition of section describing how to archive inactive groups. Also new Admin UI for external guest users in Admin Center.
5 Nov 12 (Addressing) Update to reflect new maximum for proxy addresses on a mail-enabled Exchange Online object.
5-Nov 22 (Delve) MyAnalytics now allows users to select the people in their network that they believe to be most important. Other minor UI changes.
28 Oct Multiple Replacement of “Outlook on the web” with OWA everywhere as this seems to be what Microsoft now prefers!
28 Oct 9 (Groups) Minor corrections/improvements to some PowerShell code.
28 Oct 15 (Clients) Refresh of information about Office client deployment and servicing.
28 Oct 19 (Report and auditing) Replacement of list of audit sources with links to official Microsoft page describing these sources and the schema used for each.
24 Oct 1 (Introduction) Microsoft now reports over 85 million active users for Office 365.
24 Oct 7 (Mailboxes) Coverage of the Focused Inbox feature.
24 Oct 17 (eDiscovery) Expansion of coverage about the Search-Mailbox cmdlet including an example command to delete content from user mailboxes.
24 Oct 18 (Security and Compliance) Expansion of coverage of how to create and execute content searches via the New-ComplianceSearch cmdlet.
24 Oct 23 (Doing more) Removal of text covering how to set up and manage the Clutter feature. The text is now available online.
17 Oct 1 (Introduction) Removal of some obsolete material and extra details about Office 365 datacenter locations.
17 Oct 2 (Making the move) Updated Microsoft guidance about ExpressRoute for Office 365
17 Oct 9 (Office 365 Groups) Rewrite of content to take account of the fact that Office 365 Groups now have a complete SharePoint team site.
17 Oct 19 (Reporting and Auditing) Yammer audit events are now a source for the Office 365 audit log.
17 Oct 22 (Delve) Additional detail about MyAnalytics
10 Oct 7 (Mailboxes) To preserve employee data after they leave, you can use Set-SPOTenant to increase the retention period from the default 30 days.
10 Oct 16 (Retention) Minor correction about the Recoverable Items default folder.
10 Oct 23 (Doing more) Skype for Business will soon allow conference traffic to be determined by region of the meeting organizer rather than the tenant.
5 Oct 1 (Introduction) Addition of section comparing Office 365 with Google G Suite.
5 Oct 5 (Management) New Office 365 Admin Center is now generally available.

Recommendation to use version of the Azure Active Directory module as that’s the one we have tested.

5 Oct 6 (Hybrid Connections) Clarification about the use of Autodiscover with the Hybrid Configuration Wizard.
5 Oct 9 (Groups) Clarification of various points throughput the chapter following new information released at Microsoft Ignite 2016.

Addition of text explaining classifications for groups.

New code example showing how to use classifications to block guest user access to groups.

5 Oct 22 (Delve) General replacement of “Delve Analytics” with “MyAnalytics” throughout all relevant chapters and insertion of new information from Ignite 2016 conference
5 Oct 23 (Doing more) New version of the OneDrive sync client supports SharePoint libraries.

Yammer and Office 365 Groups announce a link-up (but no code yet)

24 Sept 7 (Mailboxes) Using the Set-MailboxCalendarConfiguration cmdlet to stop Exchange creating calendar events from emailed notifications.

Rewritten section on expandable archives.

Fixed error in table 7-1 that listed shared mailboxes as having an unlimited quota.

24 Sept 9 (Office 365 Groups) Outlook Groups app now has an iPad version.
24 Sept 22 (Delve) Analytics link in Delve navigation has been changed to MyAnalytics
19 Sept 5 (Office 365 management) Add reference to TechNet Gallery license reconciliation report.
19 Sept 9 (Office 365 Groups) Make it clear that guest access to Office 365 Groups does not respect the SharePoint Online whitelist for domains to which sharing invitations can be sent.

Limit of 300 subscribers for a group has been lifted

New example of creating a group from a SharePoint team site

19 Sept 19 (Reporting and Auditing) Extra detail about Exchange admin auditing plus the addition of reasons why you’d use a third-party reporting product rather than the standard Office 365 reports.
14 Sept 2 (Making the decision) Microsoft provided the Q2 2016 SLA data for Office 365.
14 Sept 9 (Office 365 Groups) Ability to control issuing of AAD sharing invitations to external users now in Office 365 Admin Center
12 Sept 9 (Office 365 Groups) Section added to describe the support for external guest user to Office 365 Groups.
12 Sept 10 (Planner) Explain that guest access for Groups does not yet mean that the same access is available for Plans. Also note that changing a plan type from private to public can have unexpected consequences.
12 Sept 12 (Addressing) Note that Exchange Online supports a maximum of 100 proxy addresses for a mailbox (the actual limit is higher).
12 Sept 14 (Mail Flow) Additional notes on S/MIME and Safe Links
12 Sept 16 (Retention) Explain why the recoverable item quota is often exceeded.
7 Sept 5 (Managing Office 365) Note about #EXT# accounts found in Azure Active Directory and whether or not they can be deleted.
7 Sept 7 (Mailboxes) Introduction of Restore user mailboxes walkthrough.
7 Sept 14 (Mail Flow) Additional information about spoof intelligence available through the Security and Compliance Center.
7 Sept 18 (Protection Center) 1.     Note that it’s possible to export all the contents of a mailbox to a PST through a content search (mimic on-premises New-MailboxExportRequest)

2.     Export of multiple searches in an eDiscovery case can now be done at one time.

3.     Introduction of the special “all case content” search for eDiscovery cases.

7 Sept 19 (Reporting and Auditing) New audit event sources (Sway, eDiscovery, Power BI)
1 Sept 2 (Making the decision) More detail about the number of TCP/IP sessions that users can consume when connecting to Office 365 services
1 Sept 4 (Migration) Inclusion of pointer to free eBook about PST migration that’s available from QUADROtech. Addition of section covering the import of legacy email archives to Office 365.
1 Sept 9 (Office 365 Groups) Groups will now have a SharePoint team site and the maximum size of a site collection is now 25 TB.
1 Sept 16 (Retention) Clarification of what happens when a retention tag is updated.
1 Sept 22 (Delve) Mention that anonymized data from five active users is required before Delve Analytics shows company averages to users.
1 Sept 23 (Doing more) Maximum size of SharePoint site collection is now 25 TB. Office 365 Groups now have a default team site.
1 Sep 24 (Sponsor chapter) Replacement of sponsor content provided by Binary Tree with content provided by QUADROtech, our new sponsor.
26 Aug 16 (Clients) New architecture for the Outlook for iOS and Android apps plus removal of section covering BlackBerry services, which are being deprecated inside Office 365.
26 Aug 22 (Delve) New Delve UI for cards and document views replaced old content.
22 Aug 4 (Migration) Clarify that the Office 365 import service applies retention holds to mailboxes that are targets for data imports.
22 Aug 9 (Office 365 Groups) The More menu item in the OWA interface now links to Planner.
22 Aug 10 (Planner) The More menu item in the OWA interface now links to Planner.
17 Aug 19 (Reports and Auditing) Clarify some elements of mailbox auditing.
15 Aug 18 (Security and Compliance) New permissions available for the role groups used for the Security and Compliance Center.
15 Aug 19 (Reports and Auditing) Note about PowerShell access to activity alerts (Get-ActivityAlert etc.)
15 Aug 23 (Doing more) Versioning of OneDrive and SPO libraries can offer a solution against ransomware and other virus attacks.
10 Aug 18 (Security and Compliance) It’s now possible to export content search results from Exchange mailboxes to individual MSG files. Section updated to reflect this and the addition of an option to export just the search reports.
10 Aug 19 (Reporting and Auditing) Section on Activity Alerts added.
5 Aug 7 (Mailboxes) Emphasize that archive mailboxes cannot be used to store information originating from multiple users.
5 Aug 9 (Office 365 Groups) Option to convert a distribution group to an Office 365 Group is now available in the EAC.
5 Aug 17 (eDiscovery) Note that a maximum of ten journal rules can be configured for an Office 365 tenant.
5 Aug 23 (Doing more) You can now add people information to an uploaded video in Office 365 Video.
2 Aug 8 (Managing other mail-enabled objects) Note that applying a distribution group naming policy for Office 365 will cause groups synchronized from on-premises to be stamped with new names (according to the policy).
2 Aug 9 (Office 365 Groups) Emphasize that it is best practice to make a sensitive group private to avoid any chance of documents being unearthed by Delve.
2 Aug 13 (Hybrid recipients) Note about the distribution group naming policy.
2 Aug 15 (Clients) Added information about ActiveSync protocol v16.1. Added new mobile device authentication section to call out the preview availability of certificate-based authentication for Exchange Online. Updated information about the migration from AWS to Azure-hosted services Outlook for iOS and Android. Added section introducing Microsoft Intune, and the decision around choosing standalone Intune or a hybrid MDM model by integrating Intune with SCCM.
28 July 3 (Identities and authentication) Change in the way that UPNs are synchronized for accounts that have Office 365 licenses assigned.
28 July 11 (Public Folders) Clarification about Outlook 2016 for Mac access to public folders.
28 July 22 (Delve) The Delve Analytics add-in app for Outlook is now automatically deployed when user accounts are enabled for Delve Analytics.
28 July 23 (Doing more) Mention that the Focused Inbox will replace the Clutter feature eventually.
26 July 9 (Office 365 Groups) Added section about how to check for obsolete groups.
26 July 19 (Auditing and Reporting) New parameters for the Search-UnifiedAuditLog cmdlet mean that you don’t have to use the ConvertFrom-JSon cmdlet to read the audit data any more. Code examples updated.
22 July 6 (Hybrid connections) Introduction of the minimal configuration for a hybrid connection mandated rewrites of several sections.
22 July 9 (Office 365 Groups) Updated to reflect fact that Office 365 Groups can now be managed through the Exchange Online Admin Center. Also updates in section about migrating distribution groups to Office 365 Groups to provide additional examples.
20 July 1 (Introduction) Added note about Microsoft’s assertion that 40% of enterprise Office 365 tenants use EMS. Also updated section on the commercial success of Office 365 following Microsoft’s FY16 Q4 results.
20 July 7 (Managing mailboxes) Note that the use of the last name, first name convention for display names can end up with seemingly odd initials in Office 365 avatars.
20 July 20 (IRM) Add section covering the preview of Azure Information Protection.
20 July 21 (DLP) Add note that the OneDrive for Business mobile apps can now display DLP policy tips.
20 July 23 (Doing more) 1.     News that the Yammer-based Office 365 Network is being replaced by,com.

2.     Microsoft Stream will eventually merge with Office 365 Video and provide that service to tenants.

13 July 1 (Introduction) Add more information about Office 365 plans.
13 July 5 (Managing Office 365) Updated section on Message Center including new version of Figure 5-11 to show off new icons. Figure 5-12 updated with a more interesting example.
13 July 18 (Security and Compliance) Updated description of content searches to reflect introduction of “Search everywhere” option. Also additional detail about re-establishing holds after a closed eDiscovery case is reopened.
13 July 22 (Delve) New version of the Delve Analytics Outlook add-in app released. Figures and text updated.
9 July 8 (Mail-enabled objects) Rewrote section of group naming policy to clarify how the properties are used.
9 July 13 (Hybrid Recipients) Remove erroneous $True value passed to AutoComplete parameter in PowerShell example of creating a migration batch
9-July 20 (IRM) Clarify what happens when protected messages cannot be indexed.
4 July 8 (Mail-enabled objects) Rewrote section on Email redirection for better clarity and to reflect recent changes in how the Email Forwarding option is handled by the Office 365 Admin Center.
1 July 9 (Office 365 Groups) Clarify why a limit exists for the number of groups that a single user can create.
30 June 7 (Managing mailboxes) Using MAPI/HTTP endpoint to find the current location of a mailbox
30 June 19 (Reporting and auditing) Expanded discussion about the Office 365 Unified Auditing system.
28 June 20 (IRM) Added section about using IRM usage logs to track how people use IRM within a tenant.
24 June 1 (Introduction) Add new section to summarize the benefits of Azure Active Directory Premium licenses to Office 365 tenants
24 June 3 (Identities) Minor updates based on change made to Chapter 1.
24 June 9 (Office 365 Groups) Rewrote section on the cost of dynamic Office 365 Groups because some of the information is now in Chapter 1.
23 June 9 (Office 365 Groups) Updated Figure 9-10 to show new @All capability in use and rewrote surrounding text to explain its use.
22 June 14 (Mail Flow) Emphasize point that new mail hygiene features will show up in the Security and Compliance Center rather than EAC.
22 June 18 (Security and Compliance) Note that audit and other reports documents made available to tenants through the Service Assurance section of the SCC are covered by Microsoft non-disclosure.
21 June 1 (Introduction) Rewritten note about customizing the App Launcher to take account of coverage of custom tiles and other methods in Chapter 5.
21 June 5 (Managing Office 365) Expanded coverage of custom tiles and the other methods available to introduce Apps to the My Apps options for users and thereafter to be pinned to the App Launcher.
20 June 4 (Migrating to Office 365) Rewritten section about checking calendar delegates.
20 June 5 (Managing Office 365) New Figure 5-4 inserted to reflect new UI for the Office 365 Admin app (on iOS).
20 June 10 (Planner) Add note that you can assign a task to a user by dragging icon onto the task.
20 June 13 (Hybrid recipients) New section “The New-RemoteMailbox cmdlet and the ExchangeGUID”
20 June 14 (Mail flow) Updated anti-spam and anti-malware sections to reflect options now available in the Security & Compliance Center
18 June 5 (Managing Office 365) Describe the meaning of the warning status returned by the Get-MsolAccountSku cmdlet.
18 June 9 (Office 365 Groups) Expanded section on Mobile Office 365 Groups following availability of updated mobile apps
17 June 8 (Mail-enabled recipients) Note about deciding whether to use shared mailboxes and Office 365 Groups.
17 June 20 (IRM) Fixed incorrect information about how to find the link to manage IRM in the new Office 365 Admin Center,
17 June 23 (Doing more) Note that an individual sway can have up to ten co-authors.
16 June 14 (Mail Flow) Note that message hygiene features now show up in the Security Policies section of the Security and Compliance Center. Also fixed a weird Word formatting problem that prevented the chapter heading showing up properly in the PDF.
16 June 18 (Security and Compliance) Describe the message hygiene options that are now available under Security Policies.
16 June 19 (Reporting and Auditing) Include fact that Advanced Office 365 Security makes up to six months of tenant data available.
16 June 23 (Doing more) Emphasizing point about Office 365 Video that a restriction (being fixed) limits channels to 5,000 videos. When fully deployed, the fix allows up to 20,000 videos per channel.
15 June 9 (Office 365 Groups) Outlook 2016 (build 16.0.6741.2048) introduced some new options into the ribbon, including the “Browse Groups” option, which delivers the same functionality as “Discover” Groups in OWA. Other minor updates, including stressing the point that using a group to build out the membership of a new group is a one-time operation.
15 June 12 (Addressing) Office 365 Groups don’t support the WindowsEmailAddress property, but they do support PrimarySmtpAddress.
15 June 18 (Security and Compliance) New Audited Controls option added to the Service Assurance menu of the dashboard. Also, added note that inactive mailboxes are not currently supported by content searches.
15 June 19 (Reporting and Auditing) Added note that the Azure Active Directory Premium license is required for some interesting passport events reports.
14 June 8 (Mail-enabled recipients) Updated and clarified example of using the Get-MailboxPermission cmdlet to retrieve the permissions that exist on a shared mailbox. Added some code examples showing how to retrieve permissions.
14-June 23 (Doing more) Maximum file size for video uploads to Sway specified
13 June 5 (Managing Office 365) Additional clarification and expanded advice about how to manage Office 365 licenses with PowerShell.
13 June 9 (Office 365 Groups) Figure 9-4 refreshed to show new UI for group document libraries including link to conversations in top right-hand corner.
13 June 9 (Office 365 Groups) Addition of text covering the Usage Guidelines and Classification List settings that can be set in the AAD policy governing the creation of new Office 365 Groups.
13 June 15 (Clients) Clarification about Outlook releases following reader feedback.
13 June Introduction Fixed formatting problem that caused the Legal Bits not to be displayed in the EPUB version.
13 June 10 (Planner) Completed updating of all text to reflect change of official name to “Microsoft Planner”. Also updated text of section about using PowerShell to manage Planner licenses.
9 June 5 (Managing Office 365) Rewrote Custom Help section to reflect new UI now available in the Office 365 Admin Center. Figures updated for new UI.
9 June 15 (Clients) New Email Apps section available when editing user properties in the Office 365 Admin Center allows email protocols to be enabled and disabled. New figure inserted.
9 June 22 (Delve) Beta version of Delve UWP app available in Windows app store.  Section renamed from “Mobile Delve” to “Other Delve apps” and new text about UMP app and screen shot inserted.
6 June 9 (Office 365 Groups) Addition of new section to explain how to use the AAD policy to govern how users can create new Office 365 Groups together with the knock-on changes to text about applications that can create Office 365 Groups. Subsequent update of text (June 9) when clarifications became available from Microsoft
8 June 20 (IRM) Expansion of details about what Exchange Online features do not work when BYOK is used with AAD RMS.
8 June 2 (Moving to the Cloud) Update of reference in Table 2-1 about Exchange Online and BYOK to point to Chapter 20
8-June 21 (Data Loss Prevention) Minor typos updated after technical edit pass.
7 June 9 (Office 365 Groups) Addition of section covering the Compliance Features available in Office 365 that work for Office 365 Groups.
6-June 9 (Office 365 Groups) Modification of text covering how to use the “old” OWA Mailbox Policy to govern user creation of new groups.
6 June 10 (Planner) General availability of Microsoft Planner announced and addition of section explaining how to assign licenses for Planner to user accounts and how to use PowerShell to disable Planner if required.



About Tony Redmond

Lead author for the Office 365 for IT Pros eBook and writer about all aspects of the Office 365 ecosystem.
This entry was posted in Cloud, Delve, Delve Analytics, Exchange Online, Office 365, Office 365 Groups and tagged , , , , , , , . Bookmark the permalink.

32 Responses to Office 365 for IT Pros (3rd edition) – Change Log for Updates

  1. Mike Koch says:

    I purchased the book from Paul’s site,, and registered an account (actually, I’ve purchased all three editions as they’ve been released, and I love ’em). Now I’m trying to find where to download the update, but starting at the home page, I see no obvious link to log in and get the update. All the links that mention the book lead to the sales/marketing page. I hope I’m not the only one with this problem. Can you help, or is Paul monitoring here for feedback? Thanks!

    • Obviously I don’t have to go to the site to download the book, so I have asked Paul to look into what’s happening. People are downloading the book (lots of them), so it might just be an issue with your account. Stay tuned.

      • Mike Koch says:

        Thanks, Tony. I went back to the purchase receipt email, and found a link to, and the customer login link is on that site. I was able to log in and download the latest update, so the issue is resolved. I would just recommend (to Paul) to maybe put a Customer Login or Book Updates link on the main site, to guide slow folks like myself to the right place. Thanks again, and kudos on the great work you guys are doing to make our admin lives a bit easier.

      • Glad that it all worked out for you. I’ll chat to Paul to see what we can do to make things better for everyone.

  2. Art Alexion says:

    I would like to make a request that the cover include the release date or version number. I load them into iBooks, and then struggle to tell which is the most current. Thanks.

  3. Eason says:

    Reblogged this on minionshk.

  4. Pingback: What's New in August 2016 for Office 365 for IT Pros

  5. Vinod P says:

    Thanks for the update

  6. Scott McGrath says:

    What ePub reader are you using there it looks nice and clean and can’t find it. Love the book btw cheers fellas

  7. OK cheers I’ll look at Calibre. Quite like the look of the screen shot of the one above at the top of this post looks nice and clean and handy to have the index on the left.

    Thanks again

  8. Right understood. Sounds like a pain. That said, from a consumer point of view it’s great. I listened to your podcast with Paul Cunningham that describes why you guys are doing this and it’s really helpful. I’m sure I’m not the only one of your customers who appreciates the hard work. Thanks again.

  9. Pingback: What's New in Office 365 for January 2017

  10. Rob says:

    I also re-iterate the positive feedback. I would love to have time to read it from cover to cover but I find it easy to “dip into” the book and extract the relevant information on the subject I`m looking for.
    I don’t tend to buy technical “books” as they are usually out of date by the time you`ve got them but this has got to be one of the best investments as it allows me to talk with confidence with my client / customer on subject matter relating to O365.

  11. Rob says:

    p.s on the email I received for the updates there were no download links – even though it does say “You can download these updates from the following links:”

  12. Vinny says:

    Recently i had to do some research about IRM and all i did just went through the chapter from this book read them at least couple of times and created policies and process.
    Thanks Tony and Paul for wonderful work.

  13. George Martinez says:

    Hello, hopefully you can provide some guidance for a kindle book purchaser. I wanted to get the latest book update of April 3rd 2017 version. So I deleted the book from iPad kindle app and re downloaded it from Amazon . I am still getting the Feb 27 2017 version. Is the April 3rd posted on Amazon? I would have thought I would have got a March version but no joy. Thoughts?

  14. Vinny says:


    Can we also have a separate chapter only about ADAL? i am interested in learning more about ADAL.

  15. Pingback: What's New in Office 365 for April 2017

  16. Pingback: Help Shape the Fourth Edition of Office 365 for IT Pros

  17. Pingback: The Fourth Edition of Office 365 for IT Pros is Nearly Here

  18. Scott says:

    I purchased the third edition of this book and was impressed that any future updates would be included. I then get an email to say there is a fourth edition released but when I try to update my third edition to the latest fourth edition there is no way to do this. I bought the book through exchangeserverpro. I contacted Paul C and he advised that there are no free updates to the third edition and that I would need to buy the fourth edition. Is this in fact true?


    • Hi Scott,

      It’s true. You bought the third edition of the book – thanks for your support – and had the right to receive any updates we applied to that book. Over the course of its lifetime, we updated the third edition extensively and grew the content from about 800 to 950 pages, so I think that you got value for your money. Any other book would have left you with the original 800 pages…

      The 4th edition took a different approach to many topics and included a whole batch of new content and removed a lot of redundant information. The book is now around 1,035 pages and has been updated six times since its original release on June 1, 2017. We plan to keep the fourth edition going for at least a year.

      It would be nice if we could keep a single edition going over many years but the economics don’t work out that way. Substantial effort goes into tracking changes inside Office 365 and incorporating those changes into the book. And instead of simply issuing a list of changes or changed text to be read on the web, we issue full new versions of books in PDF, EPUB, and Kindle every week. To fund this activity, we keep books going for a year and then start a new edition. However, we also allow people who supported the previous edition to upgrade to the latest edition for a reduced amount ($12.79 for the upgrade from the third to the fourth edition). You should contact Paul and ask him to arrange for an update – that is, if you want to update.


  19. Pingback: What’s New in Office 365 for February 2017

  20. Pingback: What's New in Office 365 for January 2017

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.